Disappearing account(s)

Hestia · Post by **Hestia** » Thu Oct 20, 2011 6:08 am

Thank you for the this update Cana! Its a shame that Alpha lost her account, but at least she's still working as hard as ever with her new one. Hope you guys can fix/solve the problem soon. c:

darkstreak · Post by **darkstreak** » Thu Oct 20, 2011 3:10 pm

oh... i didnt no alpha female lost her account

at least you got a new one.

~very sad,Darkstreak~

jaguartail · Post by **jaguartail** » Fri Oct 21, 2011 4:43 pm

A few accounts (including my own) now have a lowered post count. Does this have anything to do with the disappearing accounts/forum crashes?

Mousey the Wolf · Post by **Mousey the Wolf** » Fri Oct 21, 2011 10:35 pm

Maybe Alpha Female can get back into her old account? I was browsing threw the forums and it now shows Alpha Female(original account)'s name in green and her posts! It also shows that the account is in the Global Moderator group, so maybe the account is un-deleted? I may be wrong.

Post by **Masika** » Sat Oct 22, 2011 5:31 am

Mousey the Wolf wrote:Maybe Alpha Female can get back into her old account? I was browsing threw the forums and it now shows Alpha Female(original account)'s name in green and her posts! It also shows that the account is in the Global Moderator group, so maybe the account is un-deleted? I may be wrong.

She has currently attempted to log into the account, and it has appeared as unsuccessful ^^;

Post by **1BitJay** » Sat Oct 22, 2011 9:24 am

Has she tried to reset her password? Or her email? Like get a new email?

Post by **Masika** » Sun Oct 23, 2011 8:37 am

JayMist wrote:Has she tried to reset her password? Or her email? Like get a new email?

Yes; all of those things have been attempted ^^;

jaguartail · Post by **jaguartail** » Sun Oct 23, 2011 9:03 am

Has Cana made sure that the account was not accidentally banned?

Post by **Masika** » Sun Oct 23, 2011 9:14 am

jaguartail wrote:Has Cana made sure that the account was not accidentally banned?

Cana has checked within the ACP, and no actions on that account have been performed/logged (such as banning and what not) ~

wolfloversk · Post by **wolfloversk** » Sun Oct 23, 2011 10:14 am

SilverHybrid wrote:
JayMist wrote:Has she tried to reset her password? Or her email? Like get a new email?
Yes; all of those things have been attempted ^^;

When was the last time she tried? Because for a while her name on the members list was yellow and the post count was zero, but a few days ago it turned green as Mousey the Wolf said and her posts are visible again. Has she tried signing on before or after it turned green? Though her joined date is still messed up, I don't even think the internet was around in 1969, much less WolfQuest XD

Really sorry this happened Alpha Female

I wonder what could have caused it.

Masai Mara · Post by **Masai Mara** » Sun Oct 23, 2011 10:19 am

wolfloversk wrote:When was the last time she tried? Because for a while her name on the members list was yellow and the post count was zero, but a few days ago it turned green as JayMist said and her posts are visible again. Has she tried signing on before or after it turned green? Though her joined date is still messed up, I don't even think the internet was around in 1969, much less WolfQuest XD

Really sorry this happened Alpha Female :( I wonder what could have caused it.

Tried just the other day. xD
Unfortunately it will not let me log in, but at least we're getting somewhere and the posts are no longer invisible. ^^

Mousey the Wolf · Post by **Mousey the Wolf** » Sun Oct 23, 2011 11:58 am

SilverHybrid wrote:
Mousey the Wolf wrote:Maybe Alpha Female can get back into her old account? I was browsing threw the forums and it now shows Alpha Female(original account)'s name in green and her posts! It also shows that the account is in the Global Moderator group, so maybe the account is un-deleted? I may be wrong.
She has currently attempted to log into the account, and it has appeared as unsuccessful ^^;

Ah, too bad!

shadows talon · Post by **shadows talon** » Sun Oct 23, 2011 3:00 pm

i hope alot of people didnt get their accounts deleted

Post by **Masika** » Mon Oct 24, 2011 5:07 am

shadows talon wrote:i hope alot of people didnt get their accounts deleted :(

As far as we know, it's only happened to Alpha Female's account. Though, indeed, hopefully no other accounts have been affected ^^

Kimchiz · Post by **Kimchiz** » Tue Oct 25, 2011 7:52 pm

Thanks for informing us Cana! Alpha Female was so far along, then this happened. Sad...

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