Server Outage

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loboLoco
WolfQuest Team Member
WolfQuest Team Member
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Server Outage

Post by loboLoco » Tue Nov 13, 2018 10:16 am

The WolfQuest website is back up and running!

We're very sorry that the game server was offline for over 24 hours.

On Sunday we discovered that the server hard drives were failing, so had to do an emergency migration to new drives Monday morning, and somehow during that process, much data in the database got corrupted. We tried to repair it Monday afternoon and into the night, but the damage was too great. So we rolled back to our most recent backup, from 2am Monday morning EDT. After a few more glitches, things were finally back up and running. It was basically a very unlucky sequence of events.

Because of this:

1) We lost any data synced to the server after that backup early Monday morning. We hope that this affects very few players (since the game was then functioning only for a few hours before shutting down for the migration, followed by the repair and restore process), and we apologize to those who did lose data.

2) If you created a game account on Monday, November 12, it was most likely lost when we rolled back. Please contact us about creating another account.
Dave/loboLoco
WolfQuest Game Producer

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